. . . . . . . . . . . . . . . . . . . . .
Create Quantum Change: Incrementally!!!
Achieving Quantum Change: Incrementally!!
by Gareth Morgan and Asaf Zohar|
York University, Schulich School of Business Research Program
Morgan and Zohar demonstrate the power of this approach to change by examining the pattern of successful reengineering projects in companies such as Ford, Taco Bell, IBM Credit, Hallmark and Bell Atlantic, and in the successful corporate transformation steered by Ricardo Semler in the Brazilian company, Semco. They show that despite the widely different philosophies and approaches underlying these projects, the principles of success are exactly the same. Large scale change is not the product of large scale change programs, or pat formulas. It unfolds as the result of crucial small scale initiatives that succeed in creating novel contexts that break the status quo and allow new streams of innovation to occur.
The authors demonstrate how managers can find these critical initiatives by targeting doable, high leverage actions within their "15% sphere of influence" and create quantum change incrementally, even in situations where people have extremely limited power. Their approach uses the implications of modern theories of chaos and self-organization to recognize that while the days in which leaders can mandate, control and direct change are long gone, there are alternative leadership and management strategies that can cope with the flux that's drowning so many organizations. This new perspective on change brings a message of hope, optimism and practical good sense that places the possibility of creating substantial change within everyone's grasp - from the CEO's office to the shop floor.
Mail us your thoughts!|
|Back to Create Quantum Change: Incrementally!!!|